bee999's Privacy Policy

1. Introduction and Applicability

bee999 is aware of and committed to protecting the information of all registered and unregistered users on its platform. This privacy policy applies to the bee999app.cam website, mobile application, and all related digital services.

By using bee999's services, you are considered to have accepted the terms of this policy. It is important to also read our Terms and Conditions alongside this policy, as both documents together form the contractual framework between you and bee999.

This policy has been prepared in accordance with Bangladesh's information technology laws and applicable privacy regulations.

2. What Information We Collect

2.1 Registration and Identity Information

When opening an account, we collect the following information:

• Full name, date of birth, and national identity card details (for identity verification)
• Mobile number and email address
• User-chosen username and password (stored in encrypted form)
• Preferred language and communication method

2.2 Financial and Payment Information

For deposit and withdrawal processes, if transactions are made via bKash, Nagad, Rocket, Upay, or bank transfer, the necessary mobile number or account information may be collected. However, we never store your payment PIN or password.

2.3 Automatically Collected Information

When you use bee999, the following information may be automatically recorded:

• IP address and device type
• Browser version and operating system
• Duration and sequence of page visits
• Cookie and session data
• Referral URL and traffic source

3. Purpose of Information Use

bee999 uses collected information for the following purposes:

1. To manage account registration, verification, and administration
2. To process deposits, withdrawals, and other financial transactions
3. To inform you about applicable promotions and bonus offers
4. To provide customer service and resolve technical issues
5. To ensure platform security and prevent fraud
6. To apply responsible gaming policies and ensure user wellbeing
7. To improve service quality and develop new features
8. To meet legal obligations

bee999 never sells your information to third parties.

4. Cookie Policy

4.1 What Are Cookies

Cookies are small text files stored in your browser or device that help improve your browsing experience.

4.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure basic functionality.
• Analytical Cookies: Used to understand how users are using the site.
• Preference Cookies: Help remember language selection or other preferences.

4.3 Cookie Control

You can disable cookies from your browser settings. However, disabling certain essential cookies may limit some functionality of the site.

5. Information Disclosure and Third Parties

bee999 may share information with third parties in the following circumstances:

• Service Provider Partners: Payment processors (such as bKash, Nagad, Rocket, Upay, and banks), technology infrastructure providers, and game software developers — solely for the purpose of providing necessary services.
• Legal Requirements: Information may be disclosed in response to court orders, lawful requests from investigating authorities, or where legally required.
• Organizational Changes: In the event of a company merger or acquisition, the new entity will be bound to comply with this policy.

Any third-party partners are contractually bound to maintain standards equivalent to this privacy policy.

6. Data Security Measures

bee999 takes industry-standard technical and administrative steps to keep your information properly secure:

• Data transmission secured through SSL (Secure Sockets Layer) encryption technology
• Passwords and sensitive information stored using strong encryption algorithms
• Strict access controls on servers and databases
• Regular security testing and risk assessment
• Rapid response plan in the event of a data breach

However, no organization can guarantee 100% security when transmitting information over the internet. You should also keep your account password confidential and make sure to log out after using unfamiliar devices.

7. Data Retention Period

bee999 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period due to legal, accounting, or reporting requirements.

Once the retention period ends, information is securely deleted or anonymized so that it cannot be linked to any specific individual.

8. User Rights

You have several important rights over your own information:

• Right to Access: You can request to know what information bee999 holds about you.
• Right to Correction: You have the right to request correction of incorrect or outdated information.
• Right to Deletion: In certain circumstances you may request deletion of your information, though this may not be fully possible where legal obligations apply.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Portability: In certain cases, the right to request that your information be provided in a structured format.

To exercise these rights, contact bee999's customer service team via live chat or email. We provide support in both Bengali and English, seven days a week, twenty-four hours a day.

9. Protection of Minors' Information

All casino and betting activities at bee999 are for persons aged 21 years or older only. We do not knowingly collect personal information from any minor.

An age verification process is in place during registration. If it comes to our attention that a minor's information has been collected, that information is immediately deleted and the associated account is closed. To learn more about responsible gaming, read our Responsible Gaming Guide.

10. International Data Transfers

Some of bee999's technology infrastructure and service provider partners may be located outside Bangladesh. In such cases, your information may be processed or stored in another country.

Wherever information is transferred, bee999 ensures that the receiving organization provides protection equivalent to this privacy policy and complies with applicable laws.

11. Marketing Communications

If you give consent to receive marketing messages during account registration, bee999 may inform you about bonus offers, promotions, and new games via SMS or email.

You can stop marketing communications at any time — by using the unsubscribe link in an email, or by notifying customer service directly. Stopping marketing communications will not affect essential account-related messages (such as transaction confirmations or security alerts).

12. Changes to the Policy

bee999 reserves the right to change or update this privacy policy as needed. When changes occur, the updated version will be published on the website, and registered users will be notified via email or SMS for significant changes.

Continued use of bee999 after any changes will be considered as your consent to the updated policy. For answers to common questions, visit our FAQ page.

13. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, contact bee999 through the following:

• Live Chat: 24/7 live chat support available at bee999app.cam
• Email: [email protected]

Our customer service team is able to assist in both Bengali and English and will try to respond to any request as quickly as possible.